Frequently asked questions
Everything you need to know about buying gold and silver with Bitcoin and crypto. Still have a question? Contact our team — we're here 24/7.
Can I buy gold and silver with Bitcoin?
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Yes. BTC Bullions accepts Bitcoin, Ethereum, and 50+ cryptocurrencies on all bullion orders. Select crypto at checkout and your price is locked in USD instantly.
Is there a minimum order?
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No. There is no minimum order value and no minimum quantity — buy a single fractional coin if that's what suits you. Every order ships free and fully insured on the same terms, whatever its size.
Do you require KYC or ID verification?
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No KYC is required on orders under $50,000. Orders above that threshold may require additional verification in line with applicable regulations.
What is a premium over spot?
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The premium is the amount above the live spot price that covers minting, distribution, and dealer costs. We display the premium transparently on every product page.
Is my shipment insured and discreet?
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Every order ships fully insured and tracked, in discreet, unmarked packaging, worldwide to 150+ countries.
Which cryptocurrencies do you accept?
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Bitcoin (BTC), Ethereum (ETH), stablecoins like USDT and USDC, BNB, Litecoin, Monero, Solana and 50+ other cryptocurrencies. You can also pay by supported traditional methods.
How is my price locked against volatility?
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When you check out, your price is locked in USD for the checkout window. Crypto market moves during that window do not change your order total.
Do you buy bullion back?
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Yes. Our buyback program lets you sell metal back to us at fair, market-based prices, paid in Bitcoin, crypto, or bank transfer.
Is your bullion authentic?
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All products come from recognized sovereign and private mints and refiners — PAMP, Valcambi, Perth Mint, the Royal Mint and others — and carry our authenticity guarantee.
How long does delivery take?
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Orders are dispatched within 1–3 business days after your crypto payment is confirmed on-chain, then delivered via insured, tracked shipping.
Can I return an order?
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Yes, within 30 days for unopened, undamaged products. Because bullion tracks the market, returns may be subject to a market-loss adjustment.
Do I need an account to buy?
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No — you can check out as a guest. A free account saves your address for faster reorders, stores buyback quotes, and lets you track every shipment in one place.
Is buying gold with crypto legal?
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Yes. Buying physical gold and silver with cryptocurrency is legal in most jurisdictions. You are responsible for any tax obligations that apply where you live.
How do you pay from my own wallet?
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BTC Bullions is self-custody first — we never hold your funds. You pay directly from your own wallet or exchange, so your private keys stay private.
Where is BTC Bullions based?
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BTC Bullions is operated by Ethical Gold Ltd, a UK-registered company (no. 14251139) based in Ashbourne, Derbyshire. We ship worldwide.
What payment confirmations do you require?
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We dispatch once your transaction is confirmed on-chain. For most coins this is a small number of network confirmations, typically completed within the hour.
Do you offer storage or vaulting?
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Most customers take insured delivery. For larger holdings, contact our team to discuss allocated storage options.
Can I track the live gold and silver price?
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Yes — our live spot ticker shows real-time gold, silver and Bitcoin prices, and each product re-prices against the market.
What if my crypto payment is under- or over-paid?
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If a payment doesn't match the invoice, our team will contact you to arrange a top-up or a refund of the difference, in crypto.